Global internet infrastructure hangs by a thread as one-man show proves perilous.
A widespread outage at Amazon Web Services (AWS) highlighted the dangers of relying on just a handful of tech giants for operating the global internet, with thousands of websites and services brought to their knees in its wake. The AWS glitch affected over 2,000 companies worldwide, including major players like Snapchat, Roblox, Signal, Duolingo, and even Amazon-owned operations such as its main retail site and Ring doorbell company.
The ripple effect was felt across the globe, with users reporting issues accessing everything from banking services to social media platforms. In the UK alone, reports of problems on individual apps ran into tens of thousands for each platform, including Lloyds bank, Halifax, and Bank of Scotland, as well as issues accessing the HM Revenue and Customs website.
As Amazon struggled to overcome the glitch, experts warned that the internet's reliance on a small number of companies is an unacceptable risk. "We urgently need diversification in cloud computing," said Dr Corinne Cath-Speth, head of digital at human rights organisation Article 19. "The infrastructure underpinning democratic discourse, independent journalism and secure communications cannot be dependent on a handful of companies."
Critics argue that the world's reliance on just a few tech giants is a recipe for disaster, with many pointing to last year's "largest outage in history," caused by a botched software upgrade from cybersecurity company CrowdStrike. The incident affected airports, healthcare services and businesses worldwide.
Amazon has since confirmed significant API errors and connectivity issues across multiple services, but experts are urging caution, saying the risks of such an outage outweigh any perceived benefits of having just a few large players in the market.
A widespread outage at Amazon Web Services (AWS) highlighted the dangers of relying on just a handful of tech giants for operating the global internet, with thousands of websites and services brought to their knees in its wake. The AWS glitch affected over 2,000 companies worldwide, including major players like Snapchat, Roblox, Signal, Duolingo, and even Amazon-owned operations such as its main retail site and Ring doorbell company.
The ripple effect was felt across the globe, with users reporting issues accessing everything from banking services to social media platforms. In the UK alone, reports of problems on individual apps ran into tens of thousands for each platform, including Lloyds bank, Halifax, and Bank of Scotland, as well as issues accessing the HM Revenue and Customs website.
As Amazon struggled to overcome the glitch, experts warned that the internet's reliance on a small number of companies is an unacceptable risk. "We urgently need diversification in cloud computing," said Dr Corinne Cath-Speth, head of digital at human rights organisation Article 19. "The infrastructure underpinning democratic discourse, independent journalism and secure communications cannot be dependent on a handful of companies."
Critics argue that the world's reliance on just a few tech giants is a recipe for disaster, with many pointing to last year's "largest outage in history," caused by a botched software upgrade from cybersecurity company CrowdStrike. The incident affected airports, healthcare services and businesses worldwide.
Amazon has since confirmed significant API errors and connectivity issues across multiple services, but experts are urging caution, saying the risks of such an outage outweigh any perceived benefits of having just a few large players in the market.