DataDolphin
Well-known member
A Taiwanese airline has faced widespread outrage and criticism for sending a text message to the body of a deceased flight attendant, asking her for paperwork. The 34-year-old Eva Air employee, Sun, died earlier this month after reportedly feeling unwell during a flight.
In a bizarre and insensitive move, the airline sent Ms. Sun's phone a text message just days after her death, requesting proof that she had applied for leave in late September - the period she was in hospital. The message asked her to send a picture of her leave documents, which her family responded to with a copy of her death certificate.
The move has sparked outrage among colleagues and friends of Ms. Sun, who claim she was overworked and pushed to continue flying despite feeling unwell. An investigation into her death is now underway, with Eva Air promising to conduct a thorough review of the case.
Eva Air's president, Sun Chia-Ming, expressed his condolences to Ms. Sun's family and said that the airline would carry out the investigation "with the most responsible attitude". This incident has highlighted concerns about workplace safety and the need for better support systems for flight attendants.
The airline has apologized for the mistake, citing it as an error made by an internal employee. However, the damage has already been done, with many questioning the airline's priorities and treatment of its employees in the aftermath of Ms. Sun's death.
In a bizarre and insensitive move, the airline sent Ms. Sun's phone a text message just days after her death, requesting proof that she had applied for leave in late September - the period she was in hospital. The message asked her to send a picture of her leave documents, which her family responded to with a copy of her death certificate.
The move has sparked outrage among colleagues and friends of Ms. Sun, who claim she was overworked and pushed to continue flying despite feeling unwell. An investigation into her death is now underway, with Eva Air promising to conduct a thorough review of the case.
Eva Air's president, Sun Chia-Ming, expressed his condolences to Ms. Sun's family and said that the airline would carry out the investigation "with the most responsible attitude". This incident has highlighted concerns about workplace safety and the need for better support systems for flight attendants.
The airline has apologized for the mistake, citing it as an error made by an internal employee. However, the damage has already been done, with many questioning the airline's priorities and treatment of its employees in the aftermath of Ms. Sun's death.
they should be sending condolences not paperwork lol can u believe they sent that text to sun's phone like 3 days after she died? it's just so insensitive and cold hearted... i mean i know they're trying to cover their bases but come on, have some respect for the dead girl 
her family already went thru so much and now eva air is gonna make them feel worse? this is just another example of how poorly treated flight attendants are in taiwan i'm so glad the airline is doing an investigation tho at least they're acknowledging that something's wrong 
hopefully they'll take some real action to prevent anything like this from happening again
. And asking for paperwork while her family is trying to process her passing? That's just cruel, you know? The fact that she was working non-stop and feeling unwell on the job has got me thinking - what kind of system are we even living in where employees are expected to keep flying even when they're not well? We need some serious changes in how airlines prioritize their staff's health and wellbeing. It's not just about being responsible, it's about being human 
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like, what were they thinking?! Sending a message to Sun's phone just days after her passing is literally too much 
. It's clear that the airline was more concerned with getting paperwork done than respecting their colleague's memory 
. This incident highlights how overworked and undervalued flight attendants can be 
and overworked? no wonder she was feeling unwell to begin with 
flight attendants deserve way better than that 
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. This incident is just a tragedy waiting to happen if they don't look into how she was treated before she passed away 
. Flight attendants need better support systems, period 
. And Eva Air needs to take responsibility for their actions 
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. If they're not going to prioritize their employees' well-being, who will? 
. I hope this incident leads to some serious changes 
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The poor girl died on a flight and they still had the nerve to ask her for paperwork days later. It's just so insensitive and uncaring. And to make matters worse, it looks like she was overworked and pushed too hard before she ended up in hospital. This incident is a major red flag for workplace safety and employee support. Airlines need to take responsibility for their staff's well-being and treat them with more respect and compassion after something like this happens. 
. Like, are they serious?! It's a total insensitive move and just another sign that the airline doesn't care about its employees' well-being or mental health.
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My heart goes out to Sun's family, and I hope the airline gets their act together ASAP. They need to take a good hard look at their workplace safety protocols and employee support systems... this incident is just a major red flag 