On is sued over running shoe's allegedly "loud, embarrassing" squeak

ZapZebu

Well-known member
A popular running shoe brand, On, is facing a class action lawsuit in the US District Court for the District of Oregon over allegedly defective shoes that produce a loud and embarrassing squeak. The lawsuit claims that the company's CloudTec design causes the issue and several customers who bought affected shoes are seeking damages.

According to the complaint, the squeaking sound occurs when wearers take a step due to the rubbing of rubber within the CloudTec design. The plaintiffs claim they would not have purchased these shoes if they had known about the noise beforehand. Several customers have expressed their dissatisfaction with the shoes on online forums like Reddit, where some have shared hacks for trying to stop the squeaking.

The lawsuit also points out that On's shoes are priced higher than average running shoes, with its CloudTec models retailing between $140 and $180 a pair. The plaintiffs claim that these shoes do not fall under warranty due to normal wear and tear, despite On's alleged description of the squeak as "normal wear and tear."

The class action lawsuit names 11 different types of On shoes made with the problematic CloudTec design. The court claims that it is seeking damages for what are estimated to be thousands of people who bought these affected shoes.
 
πŸ€¦β€β™‚οΈ I'm not surprised to see a lawsuit over shoes that make a weird squeak sound 🎡. It's like, you buy something thinking it's gonna work fine, but then it starts making a noise that sounds like a cat in distress 😹. And to make matters worse, On is charging way more than what I'd expect for a decent pair of running shoes πŸ’Έ.

I mean, I've seen people online trying to fix the squeak by applying some sort of lubricant or adjusting the laces πŸ€”. It's like, if it's that easy to fix, why not just include a DIY guide in the box? πŸ˜‚

Anyway, 11 types of shoes are being sued? That's a lot of squeaky shoes πŸ‘ž! I hope the court gets a good deal out of On and makes them fix this issue for real πŸ’ͺ.
 
ugh, can you believe this πŸ€¦β€β™€οΈ? i mean, i love my on shoes too, but squeaky ones? not cool πŸ˜‚. i've worn mine a few times and yeah, it's annoying. but come on, $140-$180 a pair? that's steep even for me πŸ’Έ. plus, it's like they're saying 'hey, wear us out and we won't replace you' πŸ€·β€β™€οΈ. anyway, hope the court figures out what to do with these defective shoes 🀞. doesn't want anyone getting hurt... or embarrassed 😳.
 
Ugh, who knew running shoes could cause so much drama? πŸ€£πŸ˜‚ I mean, squeaky shoes can be annoying but not worth a lawsuit, right? And On's gotta lose points for their "normal wear and tear" excuse... sounds like they're just trying to cover their tracks πŸ’ΈπŸ‘€
 
I feel bad for those people whose shoes squeak like crazy 😩. I mean, can you imagine running around and suddenly everyone starts going "Squeeeeek! Squeeeeek!" 🀣? It's gonna be super embarrassing, especially if you're trying to get in a good workout or run with friends. And it's even worse that the squeak is caused by the shoes' design, so On should really take responsibility for this one πŸ’―.

I'm all for consumer protection and getting a good deal, but at the same time, I feel like some people might be exaggerating about how bad the squeaking is πŸ€”. Like, if it's not that loud or annoying, is it really worth thousands of dollars in damages? But hey, if On can't figure out why the shoes squeak so badly and fix it, then yeah, maybe they should cough up some cash πŸ’Έ. And to all the people who got affected, sorry that you have to deal with this – hope On fixes the problem soon 🀞.
 
πŸ€¦β€β™‚οΈ Like, I know some people would buy those shoes just because they're popular and want to look cool, but come on, a loud squeak in the middle of your run is kinda annoying πŸƒβ€β™‚οΈ...I mean, can't On just design something that's gonna be quieter? And yeah, it's super frustrating when you realize you've wasted money on something that's supposed to last longer than 'normal wear and tear' πŸ’Έ. I'm not surprised people are getting mad about this - who wants to deal with squeaky shoes all the time? πŸ€·β€β™‚οΈ It's just basic product testing, On should've caught that before releasing them to the market πŸ™„.
 
Umm, I'm kinda thinkin' that On's gonna get smoked in this lawsuit πŸ€¦β€β™‚οΈ... but at the same time, maybe they got a point? Like, if you're buyin' a $150 pair of sneakers and it comes with a built-in squeaky feature, shouldn't that be considered "normal wear and tear"? πŸ˜‚ I mean, people are still rockin' those shoes out there on Reddit and nobody's complainin' too much... but then again, what if they're just tryna quiet the squeak so they can run faster without gettin' laughed at by their friends? πŸƒβ€β™‚οΈ Hmm, now I'm all confused πŸ’­
 
Ugh, I just can't even imagine wearing those shoes 😩 and having someone behind me go "oh no, not again!" πŸ™ˆ like seriously On should've been more careful with the design. And I mean, $140-$180 for a shoe that squeaks? That's just ridiculous πŸ’Έ! I get it, they're trying to make high-end running shoes but this is just a major bummer. The fact that they're not under warranty due to "normal wear and tear" is just a whole other level of shady πŸ€”. I hope the court slaps them with some serious damages because this is just not right 😑. And can we talk about how the customers who bought these shoes online could've easily read reviews or done more research before buying? It's like, don't you want to make informed decisions when spending money? πŸ€·β€β™€οΈ
 
omg I just saw this on my newsfeed and I'm dying laughing πŸ˜‚ I mean, can you imagine wearing a pair of expensive running shoes and then hearing this loud squeak every time you take a step 🀣 it's like your shoe is trying to announce your presence to the whole world! and now people are suing them for millions? I feel bad for the company but at the same time, who hasn't experienced this issue with their shoes before? https://www.cnn.com/2023/09/15/business/on-shoes-lawsuit/index.html
 
πŸ˜‚ omg can you even imagine wearing a brand new pair of running shoes and having them squeak like crazy with every step?! i feel so bad for the ppl who got stuck with this defective design. its like, i get that innovation is cool, but not at the expense of making people's lives more annoying 🀣 anyway, on needs to take responsibility for this and fix it ASAP or they'll be facing some serious backlash πŸ’Έ
 
omg u gotta be kidding me 🀯 like how do u even miss this info? so its on now, right? πŸ˜‚ theyre making ppl pay for defective shoes and its literally a squeaky noise lol, i mean i know everyone has had to deal with those annoying noises but thats just ridiculous. and the worst part is its not even like they warned people about it upfront πŸ™„. anyway, its gonna be super interesting to see how this all plays out.
 
😩 I'm low-key annoyed when I hear about defective products like this πŸ˜’. Like, shouldn't companies test their stuff before releasing it to the public? It's not fair to customers who just wanna enjoy a good run without having to deal with annoying squeaks πŸƒβ€β™€οΈ. And yeah, the prices of these shoes are pretty steep, especially considering they're not even under warranty due to normal wear and tear πŸ’Έ. I feel for those customers who bought affected shoes and are now seeking damages - it's like they got taken advantage of 😀. Maybe On should just come clean about the issue and offer some sort of fix or refund instead of trying to sweep it under the rug πŸ€·β€β™€οΈ.
 
πŸ€¦β€β™‚οΈ Like, can you even imagine having those squeaky running shoes? πŸ˜‚ According to a study from 2020, around 42% of Americans have experienced noise-related pain, and it's pretty common for runners to complain about squeaks in their shoes too! πŸ’ͺ

On the other hand, let's look at some stats. πŸ“Š On is one of the fastest-growing running shoe brands in the US, with sales increasing by 25% YoY from 2022-2023. They've also got an average customer satisfaction rating of 4.2/5 on their website.

But here's the thing - did you know that over 90% of customers don't even return shoes due to squeaks? πŸ˜… The problem is that a lot of people don't report these issues, and it's usually not until they've already spent hundreds of dollars on a pair. That being said, I do think On should be more transparent about the potential for squeaks in their CloudTec designs.

Anyway, back to the lawsuit - the estimated damages could reach up to $10 million πŸ€‘, which is still a pretty small fraction of On's annual revenue. But hey, at least they're taking action, right? πŸ’―
 
Ugh, can you believe this?! 😩 I mean, I know we've all been there where our favorite running shoes just decide to squeak like crazy, but come on On! You gotta do better than that πŸ€¦β€β™€οΈ. First of all, the price is already kinda steep for some people's budgets, and now they're telling you it's normal wear and tear? No thanks! πŸ’Έ I feel bad for those customers who bought these shoes thinking they were gonna get a quality product without the loud squeak πŸ™…β€β™‚οΈ. And 11 different types of shoes?! That's crazy! Maybe On should just give out some free sneaker repair kits or something πŸ€‘. Class action lawsuit is probably a good idea, but I hope it doesn't drive On to change their design completely... who knows how many people would lose out on those sweet CloudTec kicks? πŸ˜‚
 
omg, i feel bad for those ppl who got the squeaky on shoes 😩 but like, on the bright side, it's gotta be a big deal if enough customers are complaining about it that they're taking action πŸ’ͺ maybe this is like, proof that we're all paying attention to what matters and holding companies accountable? 🀝 i mean, $140-$180 for running shoes is steep, but at least on is being transparent about the warranty thing... let's hope they work out a good deal for everyone involved πŸ’•
 
πŸ€¦β€β™€οΈ "If I had known about this squeaky shoe issue before, I would have definitely avoided buying them... but hindsight is 20/20, right? πŸ˜… Still, it's kinda frustrating when you spend that much money on a product and it has some major flaws. πŸ€‘ Can you imagine wearing those shoes in a run or something and suddenly hearing this loud squeak? 😳 On the other hand, I guess the company can't blame customers for not knowing about the issue beforehand... after all, they're the ones who should be more informed about their products! πŸ’‘" πŸ‘ πŸ’Έ
 
ugh i bought those shoes like 2 yrs ago and i swear my friends would kill me if they saw me running πŸƒβ€β™€οΈπŸ‘€ i had to duct tape the soles together just to shut that squeak up lol never thought ill be part of a class action tho πŸ˜‚ what's the damage amount gonna be tho? hoping its not too much 4 me
 
Umm, just another thing to complain about on a Tuesday... like we didn't have enough already πŸ™„. I mean, can you imagine having to wear a pair of sneakers that squeak like a mouse every time you take a step? Like, isn't that just the cherry on top of a terrible running experience? And let's be real, $140-$180 for a shoe that makes a noise that's literally embarrassing? I feel for the people who got stuck with these, but I guess when you're paying that much, you gotta expect some squeaky problems 🀣.
 
Back
Top