The Score by C Thi Nguyen is a thought-provoking book that warns us about the dangers of gamification in everyday life. The author, who has spent time learning Japanese on Duolingo, describes how his focus shifted from learning to earning points, leading him to waste hours on repetitive lessons while neglecting his family and personal growth.
Nguyen argues that this phenomenon is not unique and is happening on a larger scale, affecting various aspects of our lives. He coins the term "value capture," which refers to the tendency to mistake external metrics for internal values. This blurs the lines between what we care about and how we measure our progress, leading us to prioritize superficial achievements over meaningful experiences.
The book takes examples from American law schools, where league tables were introduced to provide a supposedly objective yardstick for candidates. However, this led to a focus on narrow metrics, forcing schools to chase rankings rather than pursuing genuine pedagogical activities. The author highlights how this has diverted university resources away from essential teaching and toward efforts designed solely to game the rankings.
Nguyen also critiques the use of metrics in various contexts, including education, healthcare, and social welfare. He argues that our uncritical reverence for numbers leads to "objectivity laundering," where bureaucrats disguise their agency by invoking the power of data. This can result in decisions being made based on arbitrary metrics rather than genuine needs.
Despite the gravity of these issues, The Score is a compelling read that urges us to rethink our relationship with metrics and values. Nguyen emphasizes the importance of wonder, absorption, and play in human flourishing and encourages readers to seek out experiences that bring joy and fulfillment rather than simply chasing external rewards.
Ultimately, the book presents a nuanced and thought-provoking critique of the way we live and measure success. By exploring the darker side of gamification and metrics, Nguyen inspires us to reevaluate our priorities and cultivate a more meaningful approach to life.
Nguyen argues that this phenomenon is not unique and is happening on a larger scale, affecting various aspects of our lives. He coins the term "value capture," which refers to the tendency to mistake external metrics for internal values. This blurs the lines between what we care about and how we measure our progress, leading us to prioritize superficial achievements over meaningful experiences.
The book takes examples from American law schools, where league tables were introduced to provide a supposedly objective yardstick for candidates. However, this led to a focus on narrow metrics, forcing schools to chase rankings rather than pursuing genuine pedagogical activities. The author highlights how this has diverted university resources away from essential teaching and toward efforts designed solely to game the rankings.
Nguyen also critiques the use of metrics in various contexts, including education, healthcare, and social welfare. He argues that our uncritical reverence for numbers leads to "objectivity laundering," where bureaucrats disguise their agency by invoking the power of data. This can result in decisions being made based on arbitrary metrics rather than genuine needs.
Despite the gravity of these issues, The Score is a compelling read that urges us to rethink our relationship with metrics and values. Nguyen emphasizes the importance of wonder, absorption, and play in human flourishing and encourages readers to seek out experiences that bring joy and fulfillment rather than simply chasing external rewards.
Ultimately, the book presents a nuanced and thought-provoking critique of the way we live and measure success. By exploring the darker side of gamification and metrics, Nguyen inspires us to reevaluate our priorities and cultivate a more meaningful approach to life.